IDEX Sales Administrator in Boulder, Colorado
If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.
With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses (https://www.idexcorp.com/our-businesses/business-segments/) around the globe, chances are, we have something special for you.
Essential Duties and Responsibilities:
Demonstrate capability with high-level administrative tasks including but not limited to:
Entry of Purchase Orders into ERP system
Creation of new part numbers in ERP system
Creation and issuing of RMAs as requested
Sending Sales Order Acknowledgements
Managing customer status updates including, but not limited to coordinating internal information with ATF Operations and giving accurate status reports to customers via both e-mail update and maintaining customer web portals
Other logistical duties as assigned.
Skills and Experience:
Success in this position is ultimately measured by customer satisfaction, which requires quick response to received orders as well as delivering accurate and timely status updates, and by the ability to work effectively as part of a larger ATF team to support assigned internal and external customers as needed. The ideal candidate has the following characteristics:
Prior experience in a Customer Service or Inside Sales role
Extremely detail-oriented and effective time management
Skill with Microsoft Office, particularly Word and Excel
Experience in a fast-paced environment that demands the ability to work cross-functionally across multiple levels of an organization
Familiarity with ERP or other complex, highly custom software systems
Strong verbal and written communication skills
Drive to work hard to solve customer problems until the job is done
This position may require lawful access to ITAR/EAR controlled information and employees in this role will need to meet those requirements. Requirements include US Citizenship, US Permanent Residence or ability to meet contract-specific licensure requirements.
Pay Range: $26 - 28 per hour
Bonus: This position is eligible for company discretionary bonus
Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, etc. and at least 80 hours of vacation, as well as holiday, personal and sick time.
More information on our benefits and rewards can be found on our career page: https://www.idexcorp.com/careers/our-benefit-and-rewards/
Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?
IDEX is an Equal Opportunity Employer and Affirmative Action Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws (Minorities/Females/Protected Veterans/Disabled).
Business Unit: Advanced Thin Films
Job Segment: HST Health & Science Technologies